Chatwoot

Chatwoot

Alternative to Intercom

Open Source
GitHub

Chatwoot is an open-source customer engagement platform that helps businesses manage conversations across multiple communication channels.

Intercom
Communication
Chatwoot screenshot
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Category: Communication

Company Information

Chatwoot is an open-source, omnichannel customer engagement platform designed to streamline communication across various channels. It consolidates interactions from email, live chat, social media platforms like WhatsApp, Facebook, Twitter, and Instagram, as well as SMS, into a unified inbox. This integration enables support teams to manage all customer conversations from a single interface, enhancing efficiency and ensuring a consistent customer experience across different platforms.

Omnichannel inbox integrating email, live chat, WhatsApp, Facebook, Twitter, Instagram, Telegram, and SMS
Automation rules to streamline repetitive tasks
Canned responses for quick and consistent replies
Team collaboration tools including private notes and conversation assignments
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Pricing Plans

Freemium Pricing

Hacker

Free

Basic plan suitable for individuals or small teams.

Startups

$19 per month

Enhanced features for growing startups.

Business

$39 per month

Advanced tools for scaling businesses.

Enterprise

$99 per month

Comprehensive solution for large organizations.

Alternatives to Intercom

Similar software options that solve the same problems as Intercom

Open in GitHub
Ruby
23,341 Stars
4,250 Forks

Chatwoot Tech Stack

RubyRuby
VueVue
JavaScriptJavaScript
HTMLHTML
SCSSSCSS
ShellShell
LiquidLiquid
TypeScriptTypeScript
DockerfileDockerfile
MakefileMakefile
ProcfileProcfile

Category

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Communication category
Communication