Tiledesk
Alternative to Zendesk
Open Source
GitHub
Tiledesk is an open-source messaging and customer support platform designed for live chat, chatbots, and team collaboration.
Category: Communication
Company Information
Tiledesk is an open-source, no-code platform that enables businesses to build and automate AI agents for customer support and workflow automation. It offers a unified inbox, multichannel support, and seamless integration with various communication channels like WhatsApp, Facebook Messenger, and Slack. Tiledesk empowers teams to enhance customer engagement, streamline operations, and deliver exceptional service experiences.
AI-Powered Customer Support: Automate customer interactions with intelligent AI agents capable of handling inquiries, providing instant responses, and escalating complex issues to human agents when necessary.
Multichannel Integration: Connect and manage conversations across multiple channels, including WhatsApp, Facebook Messenger, Slack, and web chat, from a single platform.
No-Code Workflow Automation: Design and implement custom workflows using a visual drag-and-drop interface, enabling automation of repetitive tasks and processes.
Unified Inbox: Consolidate all customer interactions into a single inbox, allowing support teams to efficiently manage and respond to inquiries.
Tiledesk Tech Stack
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