Tiledesk

Tiledesk

Alternative to Zendesk

Open Source
GitHub

Tiledesk is an open-source messaging and customer support platform designed for live chat, chatbots, and team collaboration.

Zendesk
Communication
Tiledesk screenshot
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Category: Communication

Company Information

Tiledesk is an open-source, no-code platform that enables businesses to build and automate AI agents for customer support and workflow automation. It offers a unified inbox, multichannel support, and seamless integration with various communication channels like WhatsApp, Facebook Messenger, and Slack. Tiledesk empowers teams to enhance customer engagement, streamline operations, and deliver exceptional service experiences.

AI-Powered Customer Support: Automate customer interactions with intelligent AI agents capable of handling inquiries, providing instant responses, and escalating complex issues to human agents when necessary.
Multichannel Integration: Connect and manage conversations across multiple channels, including WhatsApp, Facebook Messenger, Slack, and web chat, from a single platform.
No-Code Workflow Automation: Design and implement custom workflows using a visual drag-and-drop interface, enabling automation of repetitive tasks and processes.
Unified Inbox: Consolidate all customer interactions into a single inbox, allowing support teams to efficiently manage and respond to inquiries.
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Pricing Plans

Freemium Pricing

Sandbox

Free

Free plan for testing and small-scale implementations.

Basic

$15 per month

Small team plan with increased usage and features.

Premium

$100 per month

Advanced features for growing businesses.

Enterprise

Custom

Tailored enterprise-grade solution with premium features.

Open in GitHub
JavaScript
336 Stars
117 Forks

Tiledesk Tech Stack

JavaScriptJavaScript
HTMLHTML
PugPug
ShellShell
DockerfileDockerfile
CSSCSS

Category

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Communication category
Communication